Quality Manager


The Quality Manager will develop and implement quality management strategy and plans, including resources, systems, timescales and financials to support and integrate within the organization’s business plan and long-term strategy.

Essential Functions:

  • Plans and directs activities concerned with development and maintenance of quality standards for processes, materials and finished products.
  • Implement procedures and instructions for recording, evaluating and reporting quality and reliability data.
  • Interfaces on a daily basis with customers with regard to quality issues.
  • Works very closely with the Production Manager and related departments to ensure quality standards are adhered to.
  • Communicate daily with the Lab Department with regard to tank status and condition so non/low functioning tanks will not interrupt production.
  • Establishes program to measure precision and accuracy of production equipment and testing, measurement, and analytical equipment.
  • Investigates and responds to customer complaints regarding quality.
  • Develops and implements methods and procedures for disposition of discrepant material and devises methods to assess cost and responsibility.
  • Directs and assists with training workers in the Inspection Department and Laboratory Department engaged in measuring and testing product and tabulating data.
  • Participate with internal/external audits.
  • Complete all Cause & Corrective Action Forms.
  • Maintain current and pertinent FAA Regulations and Plating Specifications.
  • Perform Job Audits.
  • Performs thorough and timely employee performance evaluations.

This job description is not intended to serve as a comprehensive list of all duties performed by all employees in this classification. Shown are duties intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. EOE m/f/d/v

Knowledge, Skills, and Abilities:
  • 5 Years previous experience in related industry
  • 5 Years proven supervisory or management experience
  • NADCAP training / experience
  • Project Management experience
  • Experience with regulatory agencies a plus (FAA, EPA, OSHA, etc.)
  • Excellent interpersonal / management skills
  • Positive attitude with regard to internal and external customers
  • Physical requirements: bending, lifting, periods of sitting, standing, walking.
  • Strong PC skills
  • Ability to multi-task
  • Ability to motivate and provide good leadership to employees

Minimum Qualifications:

  • 3-5 Years plating industry experience a plus
  • College degree preferred in related field (i.e. Industrial Engineering, Management, Industrial Technology)
  • Must pass FAA required Pre-Employment Drug Screen
  • Position requires participation in Drug & Alcohol Prevention Program

ITAR Requirement:

This position requires use of information that is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee.

Job Type: Full-time.    Compensation is commensurate with experience.


  • 401(k) with match
  • Health insurance
    • Dental and Vision insurance
  • Life insurance
  • Paid time off
  • Referral program


Veteran Self Identification Form
Voluntary Self Identification of Disability Form

Apply Now: Interested candidates are invited to submit a resume today.

We are an Equal Opportunity Employer.

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Connecticut Facility: 603 New Park Avenue, West Hartford, CT 06110

Tel: 860.236.6801

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